Frequently Asked Questions

COVID Studio Policy

 

  • Face mask or covering required if not fully vaccinated.

  • Sanitize your hands upon entry​

  • We apologize - No children under 12 in studio

  • Stay home if sick within the last two weeks

  • All attendees must provide their own equipment. Yoga Haven is unable to provide any equipment for classes.

  • Membership Policy has changed due to COVID-19 government mandate.

  • Autopay Members limited to 2 In-Studio classes per week, 1 class per day. Each additional class will be a $20 Drop-In. Please Enjoy unlimited Zoom, On-Demand, and Video Library.

  • If you book more than two during a week, you will be charged for those extra classes right away. These classes will not be refunded if you cancel. Be sure you can make it to classes before you book. This allows us to create space for everyone to enjoy the in-studio classes.

  • Visit our Yoga Pricing page for information on current pricing.

  • Thank you for your understanding and cooperation to maintain our sacred community.

Late Cancel/No Show Fee

For Autopay members, A $20 fee will be applied to all no-shows, late-shows or cancellations within 24 hours for all in-studio classes. For Drop-In members, credit will be redeemed.

Instructions for booking, canceling, and viewing schedule:

 

Booking Classes:

  1. Navigate to https://www.yogahaven.net/schedules.

  2. Find class you are interested in and click “BOOK” next to the class.

  3. *If the class is full, it will still say “BOOK”, but will say “Waitlist Only” under the instructor’s name. If you want to join waitlist, click “BOOK”.

  4. Click “NEXT” on the following page.

  5. Login to your Mindbody Account. *If you do not have one, click “Create Profile” to set up your account.

  6. Choose type of Pass you would like for this class, then click “Next.”

  7. *If you are already a member, it will skip this step and add you to the class. If you are a member and the class is past your next renewal date, the system will ask for payment. Please wait to book until after your next payment date or you may choose to pay an extra and choose a package.

 

View Your Schedule and Cancel A Class:

  1. Navigate to https://www.yogahaven.net/schedules.

  2. Click “My Account” in the top right corner of the schedule and Login.

  3. Click on “Schedule” in the top left of the section. This will show you any classes you have signed up for.

  4. If you would like to cancel a class, click “CANCEL” next to the class you would like to no longer attend. If cancellation is less than 24 hours in advance, you will be charged $20 for that visit.

 

If you need assistance with classes, please email YogaHavenInfo@gmail.com. Please do not contact Crystal Haven staff for yoga needs.